FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, if you order a trailer, the minimum order quantity is 1, if you order other accessories, we can help you ship with the trailer, the quantity is not limited.

Can you supply the relevant documentation?

We can provide all quality certification or other documents, such as certificate of origin, SGS test certificate, CCC quality certification, ISO quality standard, CE certification, etc.

What is the average lead time?

Under normal circumstances, the delivery time is within 20-30 working days after receiving the customer's deposit. If you need this product urgently, we can help you produce it first. If the shipping date is suitable, it can be shipped at any time.

What kinds of payment methods do you accept?

Depending on the type of product, the proportion of prepayment varies, normally,Upon signing of contract,30%shall be paid by T/T as payment before production, 70% balance valve shall be paid by T/T before delivery.

What is the product warranty?

We guarantee to use the best raw materials, the best accessories, so there will be no problem with the quality. If there is a problem, we can compensate or repair the customer according to the three-guarantee policy.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods.By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.